Legal Terms for DANA and QRIS
Our Legal position is jurisdiction-dependent: access and eligibility depend on local law, and you must use the service only where local law permits. Before account access, we may require a valid phone number and verification details that match your account and payment records. This helps us
-
1
assess wallet ownership when you use DANA, OVO, GoPay or QRIS, and it also applies to bank transfer and virtual account requests. A payment rail appearing in the cashier does not change your local legal duties. If a rule, account detail or payment record needs correction,
-
2
contact support through the account help path and include the relevant reference. We may pause a request while we check identity, transaction ownership or a possible mismatch. Our Legal pages can change when applicable rules or operating procedures change; the current wording on this page is
-
3
the version you should read before opening an account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.